Legal
Privacy Policy
Last Updated: 14 May 2026 | Bondara, Chiang Mai, Thailand
Bondara ("we", "us", "our") is committed to handling the personal information you share with us carefully and responsibly. This policy explains what information we collect, why we collect it, how we use it and what rights you have in relation to it.
This policy applies to personal data collected through our website at bondara.blog, by email, by phone and during our in-person sessions in Chiang Mai, Thailand. Our services are subject to the Thailand Personal Data Protection Act B.E. 2562 (PDPA).
1. What Personal Data We Collect
We may collect the following types of personal data:
- Contact information: name, email address, phone number
- Enquiry content: messages sent via our contact form or email
- Session records: non-personal notes about session arrangements (not session content)
- Website data: pages visited, browser type, approximate location (via analytics cookies if consented)
Legal basis: We process your data based on your consent (enquiry forms), to fulfil a service agreement (booked sessions) and on our legitimate interest in running our practice.
2. How We Use Your Data
- To respond to enquiries and arrange sessions
- To send information about your booking and any changes to arrangements
- To send optional programme updates (only with your explicit consent)
- To improve our website using anonymised analytics data
- To comply with our legal obligations under Thai law
We do not sell, rent or share your personal data with third parties for marketing purposes. We do not use your data to make automated decisions about you.
3. How We Protect Your Data
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. These include:
- Secure HTTPS connection on our website
- Password-protected internal records systems
- Limited staff access to personal information
- Physical security at our Chiang Mai premises
We retain contact and booking data for up to 24 months after your last interaction with us, after which it is deleted. Session content is never recorded or stored.
4. Cookies
Our website uses cookies to function correctly and, with your consent, to gather anonymised analytics data. Full details of the cookies we use are available in our Cookie Policy.
You may accept or decline non-essential cookies at any time via the cookie banner or the Cookie Policy page.
5. Third-Party Services
We may use the following third-party services which may process some data on our behalf:
- Google Analytics — website usage statistics (anonymised, with consent)
- Email service providers — for responding to your enquiries
We do not share your data with advertising networks or social media platforms.
6. Your Rights
Under the Thailand PDPA, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to processing based on legitimate interests
- Withdraw consent at any time (without affecting prior processing)
- Lodge a complaint with the Personal Data Protection Committee of Thailand
To exercise any of these rights, please email us at [email protected]. We will respond within 30 days.
7. Children
Our services and website are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us promptly at [email protected].
8. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies independently.
9. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the Last Updated date above. Continued use of our website or services after any changes constitutes acceptance of the updated policy.
10. Contact
Data Controller: Bondara
Address: 18/5 Chang Khlan Road, Mueang, Chiang Mai 50100, Thailand
Privacy enquiries: [email protected]